I heard Deming speak in Philadelphia during the early 1980s. I was a business reporter on a newspaper at the time. Japanese industry was flying high.... read more
You've heard of this book, and you've probably not read it. It's definitely worth a read. A touching story about a sportswriter who reconnects with... read more
I've run across Collins' guiding principals in many realms, including organizing a political campaign and managing a nonprofit marketing and communications... read more