This book really helped when I needed it. My daughter and I have been at odds, and I was running out of ways to deal with our interaction together. Neither of us was enjoying it. Thankfully, I found this book at the library. It was a lifesaver. I am going to buy this soon to have at home.

I really like the way this book dealt with older children as well as younger children as well as the way it provided sample conversations for you to model with your child and use in the particular situation you are dealing with.

I also like the helpful way the author explained the ups and downs of Plan A, B and C. I am implementing Plan B now with my daughter, and it seems to be working. Our interactions are easier, and she feels she is being heard and her opinions valued.

This is a good book for a parent to have at the ready. I would recommend it.

The main premise of this book was that some of the explosions emanating from our child were not simply willful disobedience, but rather it was part of his personality or make-up. This concept was new to us and at first we resisted the idea. But as we got further into this book, the narratives could’ve been written about a meltdown we’d just experienced! And what’s more, there seemed to be an approach to dealing with such outbursts. One of the most helpful tips was to be sure all the adults who deal with the child prone to these explosive outbursts are on the same page and understand the difficulty the child has with controlling his temper and frustrations before they get to an unmanageable level. Another great help to us was the basket analogy - a way to train our child to begin to gain the skills of flexibility and tolerance for frustrations.
Our home has became a more calm and serene place after we put some of the things we learned from this book into action.